Please be aware that we are unable to access our clinical system due to the current IT issues effecting a lot of services world wide. 

The practice telephones are still working but we request that you do not contact us unless you have a medical emergency. The doctors will do their best to help you but they do not have access to your records and will not be able to access test results.

We will post further updates as and when we are informed. 

Read more

Please be aware that our Rooksdown Site will be closed on Wednesday 24th July due to electrical works in the area. We will be running a full service from our Town Centre site on this day. 

Read more
icon

Feedback & Complaints

The NHS Friends and Family Test (FFT) is a way of gathering your feedback, so we can continually review our service. Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

We are aware that things can go wrong resulting in an unsatisfied experience.We are aware that things can go wrong resulting in an unsatisfied experience. Please fill out the complaint form to advise us about any concerns you may have.

This form is for feedback only and no requests for medications, appointments or other issues will be actioned.