Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

If your condition is not listed here, please use this selector:

A to Z of Health

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

West Berkshire Community Hospital
London Road
Benham Hill
Thatcham
RG18 3AS
Tel: 01635 273300
08:00 – 22:00
Reading Walk-In Health Centre
1st Floor, 103 Broad Street Mall
Reading
Berkshire
RG1 7QA
Tel: 118 902 8300
08:00 – 20:00
Andover War Memorial Hospital
Charlton Road
Andover
Hampshire
SP10 3LB
Tel: 01264 358 811
08:30 – 18:00

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as foreign travel advice, measuring blood glucose levels, health promotion and chronic disease management,contraceptive advice and checks, spirometry, removal of stitches, changing of dressings, ear syringing, immunisations and vaccinations and cervical screenings.

Contact a Nurse

Book an appointment on the phone
Bramblys Grange Medical Practice 01256 467778
or
Rooksdown Practice
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone
Bramblys Grange Medical Practice 01256 467778
or
Rooksdown Practice

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

This form should be completed at least 8 weeks before your journey to allow any immunisations you may need to be given and become effective prior to travel.

If your trip is less than 8 weeks away, we strongly advise you to attend a private travel clinic for your vaccinations.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

NHS Long Term Plan
Bereavement

Next Steps for Bereaved People

Next Step is a Bereavement Support Group that offers to help any adult who has lost a loved one.

Telephone: 01256 844744

Website: www.stmichaelshospice.org.uk

Email: next_step@hotmail.co.uk

Cruse Bereavement Care

Cruse offer support and help to those who are grieving, following the death of someone close. Such an event can affect us emotionally, physically, socially and in many practical areas of our life.

Telephone: 01264 335569

Website: www.cruse.org.uk

Email: basingstoke@cruse.org.uk

Carers

Association of Independent Care Advisers

AICA (The Association of Independent Care Advisers) represents organisations based in the UK dedicated to helping people identify the most appropriate type of care service and care provider for their individual needs.

Telephone: 01483 203066

Website: www.aica.org.uk

Basingstoke Male Carer Support Group

Do you have a partner with MS? Are you aged between 20 and 60? If you would like to discuss ideas, problems and share information with others in a similar situation then this is for you.

Come and join us for a meal (free) with a small group of men where confidentiality is assured.

Telephone: 01590 623 933

Website: www.mssociety.org.uk

Basingstoke Young Carers

Basingstoke Young Carers is a charity for young people aged 8-18 that give respite for the young carers based in Basingstoke. They are also a part of a project with the Hampshire Young Carer’s Alliance.

Telephone: 01256 423851

Website: www.basingstokeyoungcarers.com

Email: office@basingstokeyoungcarers.co.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Email: info@carersuk.org

Carers Together

Carers Together is a carer led charity that offers support for unpaid carers living anywhere in Hampshire including Southampton and Portsmouth.

Main Office
Open Tuesday to Friday, 09:30 – 16:30
Telephone: 01794 519495

Carers Listening Line
Open 365 days a year Monday – Friday 10:00 – 20:00
​Saturday & Sunday 10:00 – 16:00
Telephone: 08000 323456

Website: www.carerstogether.org.uk

Relatives & Residents Association

The Relatives & Residents Association is the national charity for older people in or needing care and the relatives and friends who help them cope.

Telephone020 7359 8136

Websitewww.relres.org

Email: info@relres.org

The Princess Royal Trust

Come along and create an emergency plan, access other organisations and professionals, access carer support and information, and meet other carers in the area.

The Carer’s Hub will run on the 1st Monday of each month at:

Newman Court Resource Centre
Barber Road
Basingstoke
RG22 4BW

Telephone: 07769170246 or 01264 835246

Website: www.carercentre.com

Child Health

Believe in Barnardo's

Hampshire Healthy Families comprises a Community Health Development Worker and enthusiastic volunteers, offering a range of activities and access to key health information.

Website: www.hampshirehealthyfamilies.org.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Healthier Together

Providing a wealth of information and advice, ‘Healthier Together’ is a widely sought service by health professionals.

From minor ailments to long- term medical conditions, the NHS based facility is a great source in helping you do best for your child.

Website: www.what0-18.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Website: www.nhs.uk

Community Groups

Green Gym

Every day TCV works across the UK to create healthier and happier communities for everyone, connecting people with nature and improving green spaces.

Find out more.

Helping Hand for the Blind

Helping hands for the blind is a small, local and friendly  charity based in Basingstoke. The Charity exists to meet the needs of people with a visual impairment by providing those services which are either not provided, or not sufficiently provided by other organisations or agencies.

Telephone: 01256 463966

Website: www.helpinghandsfortheblind.org.uk

Basingstoke Action Group

The Basingstoke South West Action Group (SWAG) is a group of individuals living in the south western area of Basingstoke and the villages beyond who have come together to try to inject sanity and common sense into development in the west and south west of Basingstoke.

Facebook: @BasingstokeSouthWestActionGroupSWAG

Twitter: @SouthWestAction

Website: www.southwestactiongroup.wixsite.com

Basingstoke Ramblers

We are a group of ramblers about two hundred strong. We walk at least three times a week, Wednesday, Saturday, and Sunday and Tuesday evenings in the longer days, with the occasional weekend and holiday walks. Most walks on Saturdays and Wednesdays are about six to eight miles.

Website: www.basingstokeramblers.org.uk

Good Neighbours Network

Good Neighbours Network groups are all about people offering a helping hand to others in their local community. Each group is different, but will often include transport assistance, social activities and a befriending scheme.

Telephone: 02392 899671 or 07827 925327

Website: www.goodneighbours.org.uk

Email: info@goodneighbours.org.uk

Health Walks

Walking for Health is a national initiative – a partnership between the Ramblers Association and Macmillan Cancer Care – working towards encouraging physical activity for everyone.

Website: www.basingstoke.gov.uk

Saturday Art Club

If your children love arts and crafts but you hate cleaning up the mess, Saturday Art Club is the perfect solution!

We meet once a month to explore a different theme using a variety of methods and media.  It’s a place to get creative and make new friends.

Telephone: 07769903732

Website: www.homeedhub.com

Drugs and Alcohol

Hampshire 24/7

A county wide, community engagement based service offering targeted and specialist treatment to young people aged 25 years and under. We offer a multi professional team with a designated worker in each district of Hampshire supported by our partnership with Inclusion Recover Hampshire, and Parent Support Link.

Telephone: 0845 459 9405

Website: www.catch-22.org.uk

Email: 247Hants@catch-22.org.uk

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 9177 650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Drink Coach

DrinkCoach app is a seamless end-to-end service which offers identification and brief advice as well as the tools, both free and paid for, to track and change one’s drinking – all in one place.

Download for Android

Download for iOS

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Inclusion Recovery Hampshire

Inclusion Recovery Hampshire is part of the Hampshire drug and alcohol treatment and recovery service commissioned by Hampshire County Council.

For 26 and over:
Telephone:
0300 124 0103

For 25 and under:
Telephone:
0845 459 9405

Website: www.inclusion.org

Narcotics Anonymous

NA is a non-profit fellowship or society of men and women for whom drugs had become a major problem.

Telephone: 0300 999 1212

Website: www.ukna.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Community Services

Children, Young People and Families Partnership

The Basingstoke and Deane Children, Young People and Families (CYPF) Partnership is comprised of representatives from a range of local organisations working together to improve outcomes for children, young people and families throughout the borough.

Telephone: 01256 845338

Website: www.basp.basingstoke.gov.uk

Email: cypfteam@basingstoke.gov.uk

CAB - Money Issues and Debt

Free confidential advice, whoever you are…

Telephone: 01256 329984

Website: www.basingstokeandtadleycab.org.uk

Email: clerical@basingstoke.cabnet.org.uk

Hampshire Local Council

Hampshire Local Council website has a directory of local services that you can use, from births, deaths and ceremonies, to social care and health.

Website: www.hants.gov.uk

Citizens Advice

Citizens Advice provides free, confidential and independent advice to help people overcome their problems.

Telephone: 01256 329984

Website: www.citizensadvice.org.uk

Depression, Anxiety & Stress

Basingstoke Voluntary Action

Telephone: 01256 423816

Website: www.bvaction.org.uk

Email: admin@bvaction.org.uk

Basingstoke Counselling Service

Open-ended, professional and affordable counselling services to adults in emotional distress, including anxiety, stress, depression and relationship support.

Telephone: 01256 843125

Website: www.basingstokecounselling.org.uk 

Email: info@basingstokecounselling.org.uk

CAMHS

Child and Adolescent Mental Health Services (CAMHS) are an NHS service aiming to help young people up to the age of 18 who are experiencing difficulty in managing their emotional, psychological and mental health.

Website: www.hampshirecamhs.nhs.uk

iTalk

iTalk is a free service for people suffering from depression and anxiety.

Telephone: 023 8038 3920

Website: www.italk.org.uk

Email: info@italk.org.uk

Andover Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

Email: advice@andovermind.org.uk

OneYou

One You provides tips, tools, support and encouragement every step of the way, to help improve your health right away. You are not alone – One You can help you make small changes yourself, or with friends and family.

Website: www.nhs.uk/oneyou

Email: oneyou@phe.gov.uk

TalkPlus

We provide support to people with common mental health problems in Hampshire and Farnham including timely treatment for perinatal and military veteran referrals.

Telephone: 01252 533355

Website: www.talkplus.org.uk

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

More services for young people
Housing

Basingstoke and Tadley

Free confidential advice, whoever you are…

Telephone: 01256 329984

Website: www.basingstokeandtadleycab.org.uk

Email: clerical@basingstoke.cabnet.org.uk

Elderly Care

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 055 6112

Website: www.ageuk.org.uk

Age Concern

Age Concern Hampshire is an independent registered charity working to promote independent living to over-50s in the county.

Telephone: 01962 868545

Website: www.ageconcernhampshire.org.uk

Email: info@ageconcernhampshire.org.uk

Andover Mind

Andover Mind offer tailored advice and support to help people live life to the full.

Telephone: 01264 332297

Website: www.andovermind.org.uk

Email:  mind@andovermind.org.uk

British Red Cross

The Red Cross can help with so many things ranging from hiring a wheelchair to helping to find missing family members. Find out what they can do to help you.

Telephone: 0344 871 11 11

Website: www.redcross.org.uk

Email: contactus@redcross.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Email: helpline@dementiauk.org

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4 70 80 90

Website: www.thesilverline.org.uk

Steady and Strong

Steady and Strong is designed to help you regain and maintain strength, balance and co-ordination and help you to live independently for longer.

More information

Maternity

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

BuggyFit

Buggyfit is the original and largest buggy workout network in the UK. Trainers are qualified to look after pre and postnatal clients and ensure classes offer mums the best results while having loads of fun.

Website: wwww.goodformums.co.uk

Maternity Contact Information in Basingstoke

Directory of telephone numbers and services. 

NHS Apps Library

NHS Apps Library

Find digital tools to help you manage and improve your health. The apps are free to download but there may be in app purchases.

Website: www.nhs.uk

Sexual Health

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Crown Heights Sexual Health Service

Sexual Health Service
Crown Heights
Alencon Link
Basingstoke, Hampshire
RG21 7TY

Book an appointment online.

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.

Telephone: 0300 123 7123

Stop Smoking

Smoke Free Hampshire

With help from their specialist advisers, and the use of NRT as well as E-Cigs medication, smokers are five times more likely to succeed than trying to quit on their own.

Website: www.hampshirehospitals.nhs.uk

View our poster!

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Weight Management

POWeR

POWeR is a Positive Online Weight Reduction Programme with scientifically proven tools, helping you to lose weight long- term.

Website: powerhants.lifeguidehealth.org

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

More tools and apps

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?