Please be aware that we are unable to access our clinical system due to the current IT issues effecting a lot of services world wide. 

The practice telephones are still working but we request that you do not contact us unless you have a medical emergency. The doctors will do their best to help you but they do not have access to your records and will not be able to access test results.

We will post further updates as and when we are informed. 

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Please be aware that our Rooksdown Site will be closed on Wednesday 24th July due to electrical works in the area. We will be running a full service from our Town Centre site on this day. 

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Test Results

We will contact you by telephone, text message or by letter, only if a result is abnormal and you require treatment or further investigations. You will not be contacted if your result is normal.

You can view your test results via your NHS app, just ask reception for access or you can call 01256 467 778 after 2:30pm. The reception team will give results to you, or you may be asked to book a telephone appointment with a doctor. Results for patients over 16 will not be given to anyone other than the patient, except in exceptional circumstances.


Please login to your NHS app account to enquire about your test results. If not registered, we would recommend you to register for NHS app, by using one of the links below.

Please note: The NHS App allows you to get registered without the need to visit the practice.

Through NHS app, you will also have the ability to Book or Cancel an Appointment, Request a Repeat Prescription, Change Personal Details and View your Medical Records without visiting the practice.